Neil Roy Anduz Impas

Contact Information

Mobile	09059075818
Email	ineilroy@gmail.com
Social Network

Work Experience

Concentrix

Position	Customer Service Advisor 1 ( Junior Associate (1-4 yrs experience) )
From - To	2025 Sep - Present
Specialization	Banking/Financial Services
Industry	Outsourcing (Call Center / BPO)

Zee Publications Inc.

Position	Business Writer ( Non-Executive )
From - To	2024 Jun - 2025 Sep
Specialization	Advertising/Media Planning
Industry	Advertising / Marketing / Promotion / PR

Cebu City Youth Development Commission

Position	Project Management Unit Head ( Supervisor / Senior Associate (5 yrs and up experience) )
From - To	2023 Apr - 2024 Feb
Specialization	Project Management
Industry	Government

University of the Visayas

Position	Director, Communications and Public Affairs Department ( Senior Manager / Manager )
From - To	2017 Mar - 2022 Oct
Specialization	Marketing / Brand Management
Industry	Education
	Marketing Communications Branding

Filinvest Land Inc.

Position	Property Sales Specialist ( Trainee )
From - To	2016 Nov - 2017 Mar
Specialization	Sales – Real Estate
Industry	Property / Real Estate
	I completed the Basic Entrepreneurship and Sales Training (B.E.S.T).

Golden Arches Development Corporation

Position	Local Store Marketing ( Non-Executive )
From - To	2014 Apr - 2017 Jan
Specialization	Marketing / Brand Management
Industry	Food and Beverage
	It is a part-time job in McDonald's. As a Local Store Marketing (LSM) Representative, I play role as a brand ambassador, party host, and a customer-relations management representative in the restaurant. We also perform sales through organizing party events inside or outside the store, selling tickets to potential customers at a certain promotional activity, party packages to schools through school principals and teachers and community through the officer-in-charge of the institutions. It has been a training ground for me to experience this kind of working job while finishing college at the same time.

Work Options

Willing to work night shifts?	Yes
Willing to relocate?	Yes
Looking for OJT Position?	No
Willing to work overseas?	Yes

Education

Bachelor's/College Degree

School	University of the Visayas
Graduated	2017 Mar
Field of Study	Business Studies/Administration/Management

High School Diploma

School	University of the Visayas - Main Campus
Graduated	2013 Mar

Certifications

Certificate	Date
TOEIC Score - 865	2021
HIV COUNSELING TRAINING SEMINAR AND WORKSHOP	2016
World Class Customer Service	2016

Seminars Attended

Seminar	Date Attended
FRUGAL MARKETING	2018
BAI City Conference 2018	2018
Basic Entrepreneurship and Sales Training (B.E.S.T)	2017
WORLD CLASS CUSTOMER SERVICE TRAINING AND WORKSHOP	2017
Cebu Young Leader's Summit	2016
HIV COUNSELING TRAINING SEMINAR AND WORKSHOP	2016
LSM BASICS CLASS	2015
SALES AND MARKETING CLASS	2015
STAR BRIDGE CLASS	2015

Skills

Skill	Years of Experience	Proficiency
Hosting	Number of Years: 9	Proficiency Level: 100%
Handling Customer Complaints	Number of Years: 8	Proficiency Level: 100%
Customer Relations	Number of Years: 8	Proficiency Level: 100%
Professional Salesmanship	Number of Years: 9	Proficiency Level: 100%
Events Organizing	Number of Years: 4	Proficiency Level: 60%
Social Media Management	Number of Years: 5	Proficiency Level: 60%

Achievements

Ten Outstanding Students of The Philippines R7 Awardee

Outstanding Cebuano Youth Ambassador of 2016

UNIVERSITY OF THE VISAYAS ACADEMIC SCHOLARS' SOCIETY (UVASS) ACADEMIC SCHOLARSHIP 2013-2017

JOSE R. GULLAS FOUNDATION ACADEMIC SCHOLARSHIP 2008-2013

Special Academic Citation 2013-2017

3rd placer Lipovitan Video Advertisement Making Contest 2017

Campus Leadership Award 2013